Emails

Stream – Realtime improvements

Stream** Huge Improvements to Realtime!
————————————————————
Stream enables you to listen to feed changes in realtime using websockets. You can also connect to a Firehose of all feed changes via SQSor webhooks. In the last few weeks we’ve been working hard to improve the overall speed of both realtime and the Firehose.This was particularly important for games and other apps where feeds are used to facilitate a realtime conversation. The speed improvements we’ve made are substantial: roundtrip times of posting an activity and a notification showing up are now below 500ms.

Read the documentation about realtime and Firehose.

Cheers,
Tommaso** Have questions?
————————————————————

We are ready to help!
, Inc.
1215 Spruce St
Boulder, CO 80302

View in your Browser ۢ Unsubscribe from this list ۢ Update Subscription Preferences (

Welcome to your SugarCRM Free Trial

Welcome to your Free Trial!

Hello Jon,
Thanks for your interest in SugarCRM!

Getting started

Start your free trial by clicking on the “Start My Free Trial” button. Your trial expires in 7 days.

Mobile friendly

Experience the power of Sugar on a mobile device. Click the trial link from your phone or tablet to view it in a web browser (user: jim / pass: jim).

We also offer an iPhone and Android app for an enhanced mobile experience. Contact us for more info!

START MY FREE TRIAL

Want more info?

At anytime during your trial click the Tour icon at the bottom of the screen for a guided overview of Sugar.

For immediate help call [number removed],
orcontact us the web.

And for product information and pricing, checkout Sugar editions and pricing
2016SugarCRM Inc.10050 N. Wolfe Rd. SW2-130, Cupertino, CA 95014, USA.

9 Key Changes in the Evolution of Customer Support

HAS YOUR SUPPORT STRATEGY EVOLVED?

The days where companies waited for a customer to call in with a specific problem to get it fixed are long gone. Instead, with customers’ heightened expectations and increasing familiarity with technology, support has a unique opportunity to become more influential in customers’ evaluation of products and, therefore, of the brands behind them.

We at Support.com have highlighted some of the key changes that reflect the evolution of connected support:

– Brands delivering proactive support when, where, and in the form the customer prefers
– Support teams having access to smart, contextual guidance via modern, easy-to-use software
– Support organizations becoming the primary point of contact for upgrading and up-selling customersDownload Full Article:

Support.com, Inc. is a leading provider of cloud-based software and services for technology support. Get Support.com Cloud for your team today or learn more about our Technology Support Services

This email was sent to [email removed] If you would like to be removed from future promotional emails from Support.com, click here. 2016 Support.com, Inc., 900 Chesapeake Drive, Redwood City, CA 94063. Support.com, the Support.com logo, and Guided Paths are trademarks or registered trademarks of Support.com, Inc. in the United States and other countries.

[Research Report] Customer Effort and the Direct Impact on the Brand Relationship

Hi Jon –

We recently surveyed more than 2,000 consumers to examine the level of effort required at different stages of the customer journey. Key findings confirm the consumer abandonment rate of technology products increases as the customer journey becomes more complex.

Survey results:

– 89% of consumers will return a technology product within a week if it is too difficult to set up – regardless of the price
– Almost 60% expend the most customer effort during the setup & troubleshooting process
– 52% are willing to put some amount of effort into troubleshooting by utilizing tech support
– and more!

View Interactive eBook:

View PDF:

Support.com, Inc. is a leading provider of cloud-based software and services for technology support. Get Support.com Cloud for your team today or learn more about our Technology Support Services

This email was sent to [email removed] If you would like to be removed from future promotional emails from Support.com, please a href=” here/a>. 2016 Support.com, Inc., 900 Chesapeake Drive, Redwood City, CA 94063. Support.com, the Support.com logo, and Guided Paths are trademarks or registered trademarks of Support.com, Inc. in the United States and other countries.

[INFOGRAPHIC] Support for Today’s Connected Consumers

YOU CAN’T IGNORE 1,000 CONNECTED CONSUMERS

Here at Support.com, we believe that it is time to disrupt customer support.

After analyzing survey data collected from more than 1,000 heavy users of technology۝ (connected consumers), we came to the conclusion that products need to have built-in support that becomes a part of the overall customer experience with the product, rather than having support be a separate process that takes the user away from what they were doing.

36% of respondents said that more proactive customer service and support that۬ is products that can self-diagnose, or proactively suggesting fixes before a customer encounters a problem would improve their customer experience.۝

Download Infographic:

Support.com, Inc. is a leading provider of cloud-based software and services for technology support. Get Support.com Cloud for your team today or learn more about our Technology Support Services

This email was sent to [email removed] If you would like to be removed from future promotional emails from Support.com, please a href=” here/a>. 2016 Support.com, Inc., 900 Chesapeake Drive, Redwood City, CA 94063. Support.com, the Support.com logo, and Guided Paths are trademarks or registered trademarks of Support.com, Inc. in the United States and other countries.

Demo Request with Support.com

Hi Jon,

Thank you for taking the time to research Support.com and requesting a demo.

To make sure I’m providing value I’d like to better understand your interest in Support.com Cloud (Nexus) that helps companies enhance their customer experience by making it easy to solve customer problems in an efficient, consistent, and repeatable
way.

Please let me know what date and time we can connect for a brief 15 min introduction.

Thanks,

Elliot Kreisl. Support.com, Inc. (NASDAQ: SPRT), winner of the 2015 Annual Contact Center Technology Award is a leading provider of cloud-based software and services for technology support, including Support.com Cloud (Nexus), a Support Interaction Optimization (SIO) solution. For more information, please visit us at www.support.com

Welcome to SurveyMonkey – Your Account Information

SurveyMonkey

Let’s get started with your first survey.

Thanks for signing up. Easy, right?

Creating surveys and getting the feedback you need to make better decisions is just as easywe promise.

Better insights are just a few steps away:

Create your survey.

Collect responses.

View and analyze real-time results.

Get Started

Account Details

Sign In

Username: jon_kim

Plan Type: BASIC (free) Upgrade Now

Need Help? Creating a survey | Templates | Help Center

Stay connected.

This e-mail was sent to [email removed] and contains information directly related to your SurveyMonkey account. This is a one-time email.

You received this email because you signed up for a SurveyMonkey account. Please do not reply to this email. If you want to contact us, please contact Customer Support . For more information, visit our Privacy Policy

SurveyMonkey, 101 Lytton Avenue, Palo Alto, CA 94301, USA.

Get Started With Your First Survey

The best decisions start here
Send Your Survey

Congratulations on creating your survey! If you need help finishing it, check out our library of questions written by experts. Or find best practices in our Help Center . When your survey is ready to go, it’s easy to send it out and gather responses. Share a web link, post it on Facebook , or let us email it out for youthen watch your results start coming in.

Start asking today.
Insights For Everyone

Whether you’re gathering employee feedback for a Fortune 500 company, planning your next dinner party, or looking for feedback on your blog, we can help. Check out our use cases to see how others are using SurveyMonkey to make better decisions.

See Examples
Stay Connected.
This e-mail was sent to [email removed] and contains information directly related to your account with us.

Unsubscribe | Privacy | Help

SurveyMonkey, 101 Lytton Avenue, Palo Alto, CA 94301, USA.

Start Your First Survey

The best decisions start here

Asking Has Never Been Easier

Why guess for your next decision when you can easily get the data you need with a survey? We’ve done everything we can to make it as simple as possible : just choose a theme, add your questions, and collect responses. And don’t worry if you get stuckwe’re here to help. Check out our most popular survey templates or search our library of questions written by experts.

Start asking today.
Need Help Getting Started?

There’s no better way to see what you can do with SurveyMonkey than to see our features in action. Check out this quick demo survey where you can interact with our most popular features and pick up some great tips.

See SurveyMonkey in Action
Stay Connected.
This e-mail was sent to [email removed] and contains information directly related to your account with us.

Unsubscribe | Privacy | Help

SurveyMonkey, 101 Lytton Avenue, Palo Alto, CA 94301, USA.

Get Started With Your First Survey

The best decisions start here
Get More From Your Surveys

With SurveyMonkey Professional PlansMake your surveys work harder, so you don’t have to. Our Professional Plans include advanced features that help you get more data, better insights, and easier reporting.

Upgrade today and enjoy:

Unlimited questions & responses

Advanced design tools like “skip logic” and more templates

Data exporting and printing to Excel and PDF

Reporting tools including charts, cross-tabs and filters

Custom themes and logos

Need more? Try SurveyMonkey GOLD & also get:

Question & Answer Piping and Question Randomization

Text Analysis

Export to SPSS

And for ultimate private label surveys,

choose SurveyMonkey PLATINUM :

Research.net survey URLs

Phone support

Ready to go pro ?

*All SurveyMonkey annual plans include unlimited responses. SurveyMonkey SELECT Monthly plan includes up to 1000 responses per month.This e-mail was sent to [email removed] and contains information directly related to your account with us.

Unsubscribe | Privacy | Help

SurveyMonkey, 101 Lytton Avenue, Palo Alto, CA 94301, USA.